GOURMET CREATIONS
- Are croissants and pastries available throughout the day?
- Could you kindly advise on the most appropriate method for transporting my pastries?
- How can I ensure the optimal preservation of my pastries?
- How can I obtain information about the allergens present in Cedric Grolet products?
- Would it be possible to place an order for products intended for two distinct dates?
SHOPS & TEA ROOMS
- Why am I unable to book a table online?
- Opening Hours of the Cédric Grolet Tea Room
- What is the procedure for establishing contact with a Cedric Grolet boutique?
- Would it be possible to create content for my social media within your shops?
- What payment methods are accepted in-store?
- Might it be possible to visit the tea room without a prior reservation?
PLACE AN ORDER
- How can I cancel my order?
- Can we order products from two different shops at the same time?
- What is Click & Collect?
- Could you please inform me from what time I may be able to collect my order?
- At the time of collection, may I consider placing a new order on-site?
- Why am I unable to place an order for a future date?
ASSISTANCE & COMPLAINTS
- I wish to modify the date and/or time of my order. What is the procedure to follow?
- My account has been debited twice for a single order. What steps should I take?
- I have purchased some products and would like an invoice ?
- I found a piece of shell in my pastry
- I purchased a pastry, and it arrived damaged or cracked.